The hotel rooms are very impressive at first glanc...

The hotel rooms are very impressive at first glance. A beautiful glass shower, complimentary bottled water and snack, Bose sound system, robes and slippers, ect. However I was very disappointed in the quality of the room. The handle was broken on the door to the toilet, a light was out, the TV didn't work, and their was a very disgusting stain on the accent pillow on the bed. Also, breakfest consisted of a processed fruit cup and stale bagel. This hotel needs to get the basics down like cleanliness and good maintenance, instead of trying to appear high end.