Donna Collier

Review of Keith Pierson Toyota

On May 18, 2018 my husband and I went to buy the 2...

On May 18, 2018 my husband and I went to buy the 2018 Camry. With less than perfect credit they sold us the car. With the contract we made it a point to get gap insurance. On Sept 21, 2018 the Camry was totaled due to being rear ended at a stop light. It was not until October 30, 2018 did gap insurance settle the claim. I than get a bill from SE Toyota stating I have a balance of $3300.00. for a car that had gap insurance. According to the gap company they did not have to pay the car off in full because the cost of the car was 120% over the MSRP/NAPA value. Now because Keith Pierson salesman where so happy to help me get in my dream car they stuck it to me in the end. The understanding is if you buy gap insurance and something should happen to the car the gap pays off the balance. Is it legal for a dealership to sell a cars/trucks to consumers 120% over the MSRP/NADA value? I feel Keith Pierson should pay the outstanding balance on the car I bought from his dealership!!!