The service at this dealership is always a challen...

The service at this dealership is always a challenge. Online reservations allow you to pick your service time. Funny because all times show as available. You arrive at the service entrance at your allotted time only to find 9 cars ahead of you. Twenty-five minutes to wait for a service coordinator. All of whom are frustrated and cranky. I was told that four techs were in the hospital. So they were short staffed. Perhaps they need to look at their schedule and adjust the available time slots. Service that normally takes one hour took three. My rating is not for my specific service coordinator. He was just doing the best job he could. It s the overall operation that needs a major overhaul.