I was hit by a woman who was not an insured driver...

I was hit by a woman who was not an insured driver on the ACCC policy she provided to police. ACCC denied my claim 4 weeks after the accident, 3 weeks after I had surgery to screw my broken collarbone back together from the accident. I could not get a hold of their physical injury adjuster, or whatever, for help or information. This company and everyone who works there and everyone who is insured by ACCC are garbage.