Joy Draper

Review of LBF

I reserved flights January 2014 with Travelation. ...

I reserved flights January 2014 with Travelation. Thought I was going through Spirit Air. But somehow got switched to Travelation. I received confirmation from Travelation that I had two seats confirmed and booked on SPIRIT AIR. Spirit Air immediately debited my credit card with the cost of the flights. I was told by Travelation that all I needed to do was go online 24 hrs prior to my flights to print boarding passes. The day before my flight I was told by Spirit Air that Travelation had cancelled my flights three days after I booked them. As we were traveling with our disabled daughter (she had booked directly through Spirit so her flight was OK). The only flights available where first class - costing us an incredible amount of money. BOTTOM LINE. MAKE SURE WHEN YOU ARE BOOKING FLIGHTS THAT YOUR ARE NOT CONVERTED TO TRAVELATION. THEY ARE A NIGHT MARE. when you call, TRAVELATION YOU GET SOMEONE IN INDIA. We are planning on suing them,