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honest guy

4 years ago

Service department is the WORSE service department...

Service department is the WORSE service department ever. It s inconvenient to drive to Lexus of Cool Springs, but so worth not having to deal with the head ache of the service department in Huntsville, not to mention the cost of service is generally substantially cheaper. HORRIBLE customer service in Huntsville. So bad that I m trading a car I love to avoid having to deal with the service department here in Huntsville and the inconvenience of driving to Nashville, TN for good service. FYI: Make sure you avoid the two service consultant on the far right of the service dept entrance.

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