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Sunny B

3 years ago

These people are absolutely useless at answering t...

These people are absolutely useless at answering the phone or replying to e-mail. I switched from them to another provider. The final bill they sent me was charged at the wrong standing charge and unit rate. They eventually rectified the bill 3 weeks later!!! I then get an email giving me until the 7th of Feb 2020 to pay but have now received a letter from a collection agency!!!! It's the 31st of January today! Avoid !!!!

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