L

Lynn A

4 years ago

I went to Cheyenne Mountain Resort for our yearly ...

I went to Cheyenne Mountain Resort for our yearly tradition - Easter brunch. As usual, the food was fabulous. Our waiter is one we've had before - Darryl. I invited a friend with me who had never been to CMR before because she just moved here from Germany. When I asked the host if it might be possible if we were seated by the window, even during a busy day like Easter, he accommodated us and that only made my friend's experience even better. Our drinks were never empty whole Darryl was waiting on us. Our table was continually bussed and the staff were friendly. The only complaint we had was that when our waiter went on break (he informed us he would be stepping out for a few minutes which was fine) the waitress that took over for him was terrible. It's like she did everything she could to ignore his tables. The family sitting behind us actually complained loudly. Our drinks were empty the entire time she was covering the area. We had to stop her and ask 3 times before we got assistance from her. In truth, I'm not sure what she was doing because she wasn't available to us at all except for limited curt interactions. However, the quality of the food, and primarily our waiter are what earned the 5 star rating. Darryl was so good that we can honestly overlook the other complaint. Depending on what the military has in store for our family this time next year, we will be back. We are club members so we use the rest of the resort year round at current and have been very happy.

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