Carolyn Castro

Review of Beutler

Aldrin C was even early but confirmed with an app...

Aldrin C was even early but confirmed with an appropriate call prior to new time. He was friendly and took to the service of our A/C unit after learning the access areas. He gave us a detailed report before he left. He pointed out and showed us some areas he found before closing up the unit.

Everything has been working very well since he left. We were very pleased with his attention to detail and friendly responses to our questions.

He called in to the office about my request that he put back in our old Beutler thermostats because they were easier to read than the newer ones we have. He was told it would cost $95 each to hook them back up. I declined the additional cost of $190.(Minus one star for this gouge offer and this does not reflect on the rep) We would have been glad to pay a more modest amount for his time. Overall we were pleased with the service rep.