Would give 0 stars if I could. Terrible, terrible ...

Would give 0 stars if I could. Terrible, terrible company. Worthless customer service. Had problems not only at my old location, but now this one as well. Can t get away from the monopoly though. I have all my information saved in the worthless app on my phone so I can quickly make an electronic payment at the touch of a button. NOT ONLY does it return my payment after a few days saying account not found everytime I try, but it also doesn t notify me that said payment was rejected. I continue to go about my day not knowing my payment was rejected yet again and now I m getting late fees and shutoff notices. I have to either mail in my payment or call to make a credit card payment. It s funny how the credit card payment goes through when I call it in, yet doesn t go through when I use the app. WHAT A COINCODENCE that there s a telephone convenience fee for using the telephone system. That system is so slow and ridiculous, they should be paying ME for wasting my time. Atrocious. Negative 5 stars.