my MSI GPU recently dead on me even when it's 2 mo...

my MSI GPU recently dead on me even when it's 2 month old i when to the sunshine centrecom (where i got it from) and they said they need to send it back to msi to get it fix..... i ask for my RMA number so i can check it on msi website but the number they given me wasn't working and it's the exact same number what they have ( i don't think they actually did send it back to MSI because the RMA should of work on the MSI website to check your repair state ) also they said i have to pay a fee to get it fix and it's not coven by warranty (but it actually is because my friend had the exact same problem as me but he bought his from MSY and the people their just replace his on the spot also he didn't had to pay anything.........) (Their is NO PHYSICAL DAMAGE on my GPU)