I gave them 1 star because of the other two people...

I gave them 1 star because of the other two people I spoke with were helpful but the First Lady I spoke with was very very rude and I don't take that well so I chewed her ass out excuse my tongue please I just had a simple question and instead of being professional she was speaking to me like I owed her personally. It was just 82 punk ass dollars that I was calling to pay but I had some questions first and she just called herself going in on me with a very smart allic mouth, I promptly fussed her out. So just beware when you call cause you are rolling the dice in getting a good customer care person or an ass.