Thomas Dufresne

Review of Greenwood Reserve

I am very disappointed with this place. I expected...

I am very disappointed with this place. I expected so much more from what supposed to be a luxury apartment. I am surprised how I can hear everything happening in the next door apartments, it gets embarrassing when you can hear everything your neighbors are doing and they can hear the same about you as well. That is really bad because I expect privacy, good management, and everything to just work in a place that cost at least a thousand dollars for one bedroom, I got nothing of that. Management is really bad and do not know how to deal with anything. I understand management is new and has been here for less than a year, but they act like they have no idea how things work or what to do with anything that goes wrong, they only thing they know is to keep things looking nice from the outside.
Even the manager is terrible and more like a rude clueless child that do not anything about how thing should work. When I went to her to complain that the paint in my apartment get stained from steam or even one drop of water, she said that they are not responsible for fixing the paint and I need to pay for repainting the walls, and the prices they wanted to charge me are outrages. So before I did anything I went to ask my neighbors if they have the same problem with the paint and how did they deal with it, I discovered that all apartments have the same issue with the paint and the leasing office told them the same thing. It is obvious that they do not care about the complex and just want to collect money for doing nothing at all, then what is the point of having them. They force you to pay for trash and pest control but they do not collect the trash half the time and never sprayed for pests, there are actually many insects around the apartment and the common area all summer and there are strange worms walking all over the fitness center at night. Even the swimming pool is not cleaned as it should, they say it is salt water but that does not mean to leave it and it will clean itself, I had a fungus infection from the pool after I used it at the beginning of the summer and I know another person who got the same infection as well, since then I never went to the pool again. Like I said at the beginning I am very disappointed with this place and the surprisingly bad management.