First off, the setting is beautiful with the mount...

First off, the setting is beautiful with the mountains in the background. At first glance, I thought this is a golf/tennis club for senior citizens. I was right! They have pools for kids which were nice and warm, indoor tennis courts ($$$), outdoor tennis courts (no cost), outdoor pickleball courts (no cost), basketball hoops, play area for kids, and a lake where you can kayak, paddle board, and swim or play in the sand. The lake was the best part for my family. The problem was that this resort appeared to look for any reason to close access to the pools/lake/sports courts. They use the weather forecast to shut everything down (even when there was not lightning but possible threatening weather, they closed down. They were closed more than open the week we were there. Good thing for the mountains - we hiked nearly every day.

We went during Covid pandemic, so it appeared to be their excuse for not having any customer service at all (even though we were charged a daily resort fee for some odd reason). No French fries in the restaurant because of covid. No housecleaning because of covid. No new towels because of covid. No toilet paper because of covid. Was told to leave towels on the ground outside the door and they would bring new towels by (how does this make sense?) - they are still coming in contact with us/our room. Again, an excuse to be lazy. We didn't have hand soap for 2 days because of covid. Housecleaning - who was in the room down the hall told me to call the front desk. I tried, but my phone didn't work (probably because of you guessed it... .covid). As others have said, they have no business being open to the public if they can't fulfil a certain level of service. Their service was not existent the week we were there. Hope it gets better as time passes, but doubt that I come back to find out.

If you like to golf or play tennis and don't care about service or amenities - this is your place!!!