John Hyland, the sales manager was extremely rude....

John Hyland, the sales manager was extremely rude. He tried to take advantage of me because I'm a young woman buying my first car. He put all sorts of random fees into the price of the car. Then when I tried to get my dad to help me negotiate, he said the deal was off. Linda, my sales rep had no knowledge of the car and pretty little knowledge of cars in general. She sent me texts from multiple phone numbers which was extremely confusing. The dealership said they would install my license plates, wash my car, and vacuum it. They put on the back license plate, stuck the front one in the front windshield, vacuumed my front seat, and didn't wash the car - left it filthy. They sent me on a wild goose chase for the front bracket for the license plate only to tell me that the car doesn't have one and they would drill straight into my bumper if I would drive thirty minutes over to them when they could have done it at the same time as the back plate. This is my first car buying experience but I didn't expect it to be this aweful.