They lie insolently. The first time I would give a...

They lie insolently. The first time I would give a rating of zero if I could. I lost several thousand and I could have lost a lot more. I advise you to avoid their wide arc and do not trust this company. No "contract will be sent to the address ...". If you need to sign something with them, I recommend crossing out empty spaces and taking pictures. The usual assignment of leasing a passenger car took almost 3 months.
First, several weeks of "Procedures", after numerous reminders, to hear that there are no formal contraindications. Together with the previous lessee, we arrived on the spot and signed the documents. We have been informed that there are no arrears or other obstacles, the transfer report and the contract has been concluded and I can use the car already. Still at the point I received the keys and registration certificate. The lack of knowledge and competence of employees could be abolished.
Later unfortunately, I did not receive any messages from VW, I did not even have a customer number assigned to me. I could not get any information about insurance and its scope, because apparently the contract was again "to proceed" and finally after many phone calls and a few weeks of waiting it turned out that some payment was unpaid and did not really come to the conclusion (sic !). The system still showed the previous lessee, and I only had to pay installments. I later got a "fake" assignment agreement with a much later date than I actually signed (the old date is also in the form of a stamp). As I did not have the contract I received, I was deprived of the right to write off 100% VAT for inspections, fuel and transfers. The costs related to the use of the car together with the amount of the transfer fee could not be booked. I lost several thousand zlotys and I was able to expose the treasury. If I had an accident at the time even at fault of someone else, I would not get compensation, the car could go to cassation, and I would have to pay further leasing installments.
Note also on insurance ranges and the time from when guarantees run. After picking up the car, it may turn out that the warranty was issued a few months earlier and insurance paid for a year or the entire leasing period will end sooner because the time does not run from the date of payment, and in some magical way (unless incompatible with Polish law), from earlier.
I wonder if Volkswagen treats only Poles.