Tall Rider

Review of Best Western Federal Way/ Taco...

Check in took a long time, when we arrived no one ...

Check in took a long time, when we arrived no one was at the desk, ourselves and several others were waiting to check in, finally one staff member arrived and she the called for another person to help out. We had a confirmation for a two queen bed room, and we're told none was available and they we're going to upgrade is to a suite, but the suite only had a long bed and a foldout bed, we are two grown men, that is why we had reserved the two queen beds. When we got to the room we found that the gold out didn't have pillows, when we called the front desk to ask for pillows housekeeping brought us towels and then told us there was no pillows available. I went to the front desk and complained and they found some finally.
The only good thing about this hotel was the breakfast, the omelet bar was excellent.