3 years ago

Negative stars should be optional! PCH ER failed m...

Negative stars should be optional! PCH ER failed my child. The admit staff was professional and timely, however standard of care became nonexistent once in E R. My child was sent to PCH ER from another ER after being assessed and determined to need follow up care by specialized department. After hours of waiting, the resident who spent less than 12 minutes with my child sent us back home. The attending physician barely spoke to me , did a very cursory evaluation and left the room without a word- unprofessional at best. We were treated like a waste of their time, not taken seriously and no listened to. We are not uninsured people abusing a system we were sent to them for care and received none.

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