I prefer to get my car serviced at the dealer I pu...

I prefer to get my car serviced at the dealer I purchased from, but it s getting harder and harder at Jim Ellis Chevy Atl. 90 minutes for an oil change and rotation is 3 times too long. It would make sense if it was busy but I just saw a bunch of employees standing around talking. Not a good look when everyone in the waiting room is restless and complaining (understandably). Also, whats the point of calling me 5 times prior over the week to confirm my appointment if you re going to act confused and grill me with questions when I show up for my service? Then, proceed to reluctantly find my appointment after finally just looking on the computer. Almost as if you dont want to work at all today. I get its a Friday but I couldve received cheaper faster service at PepBoys. I will not be buying my next car here (paid in full, might I add) if this dealer cannot scale customer service along with its growth/sales.