Ronald Galanto

Review of King INFINITI of Honolulu

One of the worst experince I had. They give you a ...

One of the worst experince I had. They give you a nice loaner car but they don't clean it or check if you left anything inside. They'll just leave it as is from the previous loaner. The loaner car I had was messy, the previous loaner left fork, comb and had dry liquid spills on the seats specially in the back. If you accidently left something in the car they won't notify you about it cause they don't check and if another loaner use the car you can't do anything about it anymore. I left my sunglasses in one of the loaner car and it took them 2 and a half weeks to tell me they don't have it when I called them a day after I returned the car. They told me someone else has the car right after I returned it, that tells me they didn't even clean or check the car from 2 previous loaners and let another person use it. They don't care if the car is dirty or if you left something in the car. I guess it's not their job to do their job.