Alyssa Metz Review of Lexus Of Huntsville
I typically do not write bad reviews but with this...
I typically do not write bad reviews but with this experience, I have decided to. I bought a used 2016 Honda Civic 21,000 approx. miles from Lexus of Huntsville about 6 months ago. About 2 months after having the vehicle, the paint starts chipping on the hood of the vehicle (which only continues to get worse), the glove box won t close and the trim around my door and windows have started falling off. I personally take very good care of my vehicles. Keep in mind, my last vehicle was a 2012 used Honda Civic 68,000 miles when bought from a Honda of Decatur and it was still going strong with none of the above issues after 6 years and 300,000 miles later. So either they need to pay attention to the vehicles they are buying or they need to stop lying to cover up damage vehicles to make a sale. I have worked for Lexus for years and would not put you in something I knew wasn t perfect LIE! Hovering me while I m trying to inspect the vehicle. Next time I will listen to my dad when he says, just wait and let me go look at the vehicle cause they will take advantage of you and rip you off. I just don t want anyone else to be stuck in this situation, definitely a first time car buyer like me! Take your time looking at the vehicle, every little thing. At the end of the day, it is YOUR money. Even when you feel like you have NO SPACE! Bring extra eyes and don t be afraid to speak your mind! You got me Lexus of Huntsville but I pray no one else falls for it because you re messing with someone s hard earned money.
Update: took the vehicle to Honda of Decatur to see if still covered under factory warranty and unfortunately not. The man that looked at my car instantly said the car has been repainted and more than likely wrecked. (Car fax was clean). Again, if they work with cars on daily, they should be able to tell this. So just saying, Lexus of Huntsville, you need to stop lying about the cars you re selling or pay more attention to the ones you re buying and resealing.
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