B

Brenda Waddell

4 years ago

The difficulty we experienced in just going in for...

The difficulty we experienced in just going in for Lab work , was just that an experience . The wait in registration was over two hours,unbelievable! I wish the staff would Read the mission for this facility over and over, it s not a priority by any means. I am a nurse who misses who work dearly , but I could not imagine working in a facility that provides this type of care. I could not be a part of that! I feel for all the elderly people who just get dropped off by family members or who do t know better as to what is and isn t acceptable. Just sitting in waiting room you see and hear so much.one complain after another. It s so understandable why everyone travels to San Antonio or further for health care or they just move because of it. Why is it so hard to provide care and concern as a common decency to people especially elderly, I said after the experience my uncle went through 2 years ago where no one could diagnose his cancer time and time again, that I would not even take my dog to that facility, I gave them a chance with my Mother simple lab order but that was a nightmare as well. How does this place stay open? It s very sad to hear staff members say it s horrible and they travel to San Antonio as well , it s just a job. Del Rio used to be a great community , but it s gone to Hell and that s so very sad! I don t even want to give you a One Star Rating , it s too high

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