You get sucked in thinking this is a hotel up to R...

You get sucked in thinking this is a hotel up to Residence Inn standards. Well the standards have gone down, here. They changed hands recently so that is their excuse.The place is run down with everything showing wear. They rooms and suites are small for a Residence Inn. Worst of all, the A/C does not work properly. It freezes up when the temp drops to 69 or 68 degrees and will not get cooler. For me, that is unacceptably warm, particularly at night when I like to sleep under the blankets in a cool room. They say that they are replacing systems "as needed". The whirlpool heater was broke and the unit unuseable.

I would say you should give them a couple of years to get their act together before trying them again. They did not charge me for the hot room, but they did not send me a customer survey either. Guess they knew the result would not be flattering.