Samantha McDaniel Review of Hilton Riverside/Hyatt Regency...
I stayed a weekend recently at this hotel and asid...
I stayed a weekend recently at this hotel and aside from the awesome staff, I can t say I d return. Reason being is because the cleanliness of the hotel was very poor.
We checked in to a room in building 3 and as soon as I entered the room I checked the bathroom.
Hair was in the sink and a red substance was on the tub floor.
Everything else seemed fine until about 2-3 hours later. I was lying in bed and discovered a BUG in it(alive). Called down to have it checked out and it was confirmed BED BUGS.
We were told we d be given another room which was great, but before we left the room we were in we checked to make sure we weren t leaving anything, well turns out there was old food (not ours) and drinks in the fridge! So it seemed as though they gave us a room that wasn t really even cleaned prior.
We finally get to the new room on the other side of the hotel and low and behold my comforter had stains on it like something had been recently spilled on it.
Needless to say I won t be going back to that Hilton or any other Hilton for that matter.
Loved the staff though they were very nice and welcoming:)
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