Mickey Reyes Review of Prestige Pre-Owned of Bergen C...
My first experience with this dealer ship was grea...
My first experience with this dealer ship was great back then Michael M was in charge of the sales department and he was awesome so was my sales rep Luis O. They helped me get my Camry quick and painless and even though my credit score was way less than perfect they still managed to approve me for the 0.9% interest! However when I returned almost 2 years later to trade it in for a Rav 4 Michael was no longer there but Luis was, this time things were a little different. Luis still took care of me like before, but then things started to go down hill because he said he could not get me the 0.9% as before because of my credit score. Well I lost it because that was total bs because not only had my score had increased by 200 points! I had an excellent payment history with Toyota Financial! So I could not understand why. So I said if I can't get the 0.9% then I'm leaving. Needless to say they went to work but not without punishing me. I arrived at the dealership at 1:00 pm by the time I was signing papers it was after MIDNIGHT, they never told me what my payments would be nor did I asked!!!
At this point was I was so tired and hungry that I signed anything just to end this nightmare. After a few months I mentioned to a few friends what my payments were and they almost hit the floor. I could have been driving a top of the line Mercedes for the amount I was paying. So after going through my sales receipt I saw a bunch of things on there that added almost $5000 to the amount financed coupled with the $2300 trade in allowance brought the total added to the financed amount to $7300!!! I was horrified and called the dealership and demanded those things be credited and they did however it was credited to the principal so my payments remained the same.
So now 3 years in I have equity in the car and I'm considering trading in to get out from this enormous payment. I was thinking about going back to see if things have changed but after reading some of these recent reviews I see things have not, so Jeep here I come!
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