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Andrew Akiri

3 years ago

I was appalled with the behaviour of the staff th...

I was appalled with the behaviour of the staff the Stay Inn hotel in manchester on Saturday the hospitality is the worst ever at reception. I had earlier pre-booked a double bed room and when I arrived was rudely told to pay extra for my partner when I asked why as I had already paid for a double room the receptionist immediately became hostile, I then expressed my dissatisfaction with the way I was treated and agreed to pay the extra. The receptionist then started behaving erratic raising her voice in front of my wife and child eventually the police were called and I was refused entry I haven t yet been refunded. This is the worst hotel ever don't waste your money on this horrible hotel. The manager on the said date was a pathological liar and never behaved as a good customer service Manager. Dont waste your money as Services at this hotel is extremely disgusting

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