Ashley Hulsey

Review of Hyundai of Athens

This is now the second Hyundai Dealership that I h...

This is now the second Hyundai Dealership that I have dealt with and had a bad experience. I dropped my car off to get oil changed and my airbag light kept popping up. Given, I have just purchased this vehicle about a month ago from the Lithonia Hyundai Dealership (which they were by far worse). Come to find out I needed to drop my car off to be worked on to replace the airbag. Luckily I had a backup vehicle at the time so I was able to leave it. Two days later I was informed my car was ready for pick up and good to go! When I got to my vehicle the airbag light was still on as if nothing had been fixed. The next day I got a call from the parts department at Hyundai informing me that my part for the airbag had arrived. I then realized no one actually worked on my vehicle. When I brought it to Hyundai s attention I was told several times that the service Manager Mike would be contacting me to settle this. Never heard from him. In fact, no one ever reached out to me to explain nor apologize for what happened. I had to call and I had to inform them they screwed up. All in all, it took over 2 weeks to get my car fixed when it should ve only taken 2 days. The communication is poor as well as work ethic from the service department. Now I m scared to go to yet again another Hyundai Dealership. Thought they were suppose to be the best?! Definitely don t recommend.