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The staff is very polite and nice. The room layout...

The staff is very polite and nice. The room layout is pretty good, but it s an older building and they don t have updated soundproof windows and it s right by the freeway. It s very loud. I asked for the quietest room they can find and they put me in an upper floor with two windows facing the highway I ended up having to be moved, because it was too noisy to sleep.

The room they moved me to was pretty quiet, but there were just a few details that were overlooked that could have improved this stay. The refrigerator was set to the coldest setting, so it froze all of my food and the knob to adjust the temperature was broken off. Some of the dishes were dirty, so I had to rewash things before I could use them. The mattresses in both rooms were slightly worn the first room I was in the mattress sunk in in the middle and was very uncomfortable. The lid to the coffee pot was broken, so I had to fiddle with that each morning.

The air-conditioner didn t work in the fitness center, it was very hot luckily the window opened. There were no weights only two treadmills and an elliptical. The first room I was in the drain for the tub was broken and just laying in the tub basin, not very nice.

The second room was nicer overall than the first, I had an updated cooktop and counters and sink, where the first room a little older with an old coil stove top- so quality varies from room to room.

Overall, this was the least nice and updated of the Marriott properties I have stayed in El Paso. I just think it could use a little updating, the hallways smell a little dingy but the rooms were clean, and the second room I liked a lot more than the first. It has potential to be very nice. I probably won t stay again though unless it s updated more or I have t other options.

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