Reuben Bates Review of Honda of Hayward
I was very pleased with my purchase at first. The ...
I was very pleased with my purchase at first. The sales associate was very helpful and I was able to purchase my vehicle which I love. Unfortunately who ever worked on the suspension sometime before I bought it mistakenly over tightened a part. After working with my mechanic to for several fixes to remedy the issue I asked Honda of Haywad to step in. Not only did they not help me and said some nonsense that they could not attribute my abs, stabilatrak and traction control on a defect and not me, but the a-hole who that I talked to extremely respectfully when I visited the dealership about my issue literally told me to hold on because he needed to look up my paperwork then stopped at the table next to me to make a sale. He pulls up the chair at the next table a pretends like I was not there. So I had a conversation with I guess the general manager and said I was extremely offended by the disrespect of his staff. The manager was nice but I had to laugh when he said I damaged my break system when I only put 350 miles on this truck in 3 months cause I have a second vehicle. Lucky my mechanic found the problem. I won t go as far as saying that this place sales, cars with issues or junk, because again I live my truck. What I will say is that they will not stand next to their products when there are issues within the first 400 miles and their customer service really sucks. I m currently in the market buying my wife a car and I will stay far away from Hayward Honda.

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