Slow slow slow check in, mostly down to lack of pr...

Slow slow slow check in, mostly down to lack of preparation by guests not being prepared and asking numerous pointless questions. Front desk staff inconsistent some were friendly. Great location to take advantage of all that Toronto has to offer. Room on 24th floor quiet (most of the time we were in Toronto during the carnival) and very cool with individual temp control. Room clean and in-room artwork is of Toronto .