Manu

Review of InterContinental Marseille - H...

What a desappointment ! We were in a seminar with ...

What a desappointment ! We were in a seminar with all the staff and the President for 1 day. A service disaster: we didn't have what we ordered, no key to get in and out of the meeting room, unable to get a key (I still don't know why they wouldn't let me key), room not erected between noon and two, we did not have what we ordered (and paid) in the afternoon (coffee, pastries, etc.). We had to punch our table 3 or 4 times for the hotel to consider us and deign to serve us what we paid for. The room was very well equipped, the location magnificent, the hotel splendid but the rest was disastrous. Not to the extent of a 5 star anyway!