Mercure Marseille Centre Vieux Port Review

Cleanliness flawed: dirt on luminaires +++, carpet in the entrance in a lamentable state.
At 9 am during breakfast was not restocked!
Decent room.

Emplacement au top pour le centre ,les boutiques et le port .

Fairly recently renovated hotel. Staff very friendly. Breakfast on the pricey side, but very good and spacious.

Hotel located opposite the center Bourse and close to the old port and public transport. The rooms are spacious and have separate bathrooms and toilets. The rich breakfast. The staff is professional and friendly. Thank you for telling us good restaurants!

Impeccable service impeccable restaurant service after 4 nights in this hotel we will come back and advise this establishment with pleasure

Great hotel, parking, restaurant at the top, the menu was super good, spacious room, just missing a bathtub instead of the shower

Very nice hotel.the rooms have been renovated, very well located and very good home

Good hotel but needs a fresh coat of paint in places. The hotel is linked to the world trade centre next door so makes it easy if you are attending an event.

Decent hotel, ideal location between the train station and the old port. Too bad the sight is so ugly!

I love this hotel and its staff well ensuring a bonus to the redhead receptionist

Nice congresses. Friendly welcome and ultra cool view

Super room and general nickel frame. ..Pb to access by car. ..parking on demand

In the heart of the city center, a hotel with quality service ...
The small details like the drinks offered in the fridge, the big room and the calm environment (although the hotel is on 12 floor) are most significant ...

Not even able to keep an envelope for a great treasure hunt app. Shabby this hotel has spoiled our adventure.

Stayed 3 nights (Mon to Thur) in a privilege room on the 11th floor. The room was spacious, with very modern, almost 5* level decor (the exception was the painted stucco wall, which cheapens the overall feel of the room). The room came with a complimentary minibar with water/juice/pop. It only had a small window, so it felt a bit dark, though we had a full view of the Roman ruins in the Jardin des Vestiges next door, and in a distance we could see the top of the boats in the old port. The bed and pillows were comfortable. The wifi in the room worked well. The one major issue we had with the room was the air quality (poor circulation and dryness). Our room was cleaned daily, though we did have one recurring issues with housekeeping. Location-wise, pretty convenient. As mentioned, a short walk from the old port area. Just east of the hotel was the busy Belsunce district, with tons of restaurant and shopping options (though front desk staff advised us to avoid the area late at night, so we stayed close to the old port for our late dinners). The train station is close by, though cab rides to/from it were fairly torturous at all hours due to traffic.

Average room and business service below despite a reservation and pre-visit change of room for a blind room quality of average breaks and lunch very disappointing ...

The location isn't near the port as thought, the facilities are OK.

Very good hotel and very well located 5 minutes walk from the old port

Excellent welcome. Very well equipped and very comfortable room. Gargantuan and quality breakfast. Reassuring and inexpensive private parking. Well located hotel, quiet area and close to the old port.

Dark but enveloping central and difficult to replenish products for breakfast.

Highly recommended! Centrally located directly on the harbor and still very quiet. Very friendly staff, great clean large room with super comfy bed. I have not slept that well in a long time. Sensational view of La More

BEAUTIFUL ESTABLISHMENT CAN BE BCP BETTER AS WELL DS THE HOME THAT THE COMFORT OF THE ROOMS

Privilege room spacious, clean and well equipped. Quality breakfast and strategic location to visit the shopping district.

Hotel superb clean room it lacks a little more elevator. Otherwise very good hotel meal

A very nice high hotel with good views, great rooms except the cleaning service which is a bit lacking. Very friendly staff and good breakfast. I recommend it.

Good hotel with friendly staff good sized rooms and very handy location for the old port.
It's a chain so you know what you're getting but was a lovely short stay for me and my partner.

Excellent stay. The hotel staff was attentive to our expectations. We traveled with our 2 year old daughter. The hotel is very well suited for families.

Very correct hotel in the heart of Marseille, close to the old port, simple but clean room, very good buffet for breakfast

This is the budget budget ibis budget disgusting bed mattresses. The state of the hotel does not deserve 4 *. To avoid

Comfortable and silent place to rest. I appreciated the mattress and the modern, clean and essential bathroom.
Breakfast is rich, both sweet and salty, served in a large dining room.

I did not stay at the hotel but the lobby and bar are clearly not up to a 4 star hotel.

This hotel is just sublime. Very welcome. The place is very quiet so you can rest during your stay. The room as the description nothing to say, pretty and super clean. Also a nice view of the good mother of Marseilles. I recommend

Room and breakfast ok, hotel renovate but the neighborhood is not at all welcoming

Modern Marseille that does not deny tradition, it feels so good ...

As the last one is perfect, with a very nice room, a king suze bed etc .....
This is a very good hotel

This rating is based on the wait staff service at the petite dejeuner.
The wait staff are friendly and knowledgeable. They went out of their way to make us comfortable. There're was one young lady that was either very shy, not very friendly or not too interested in her job or the people. The others were accommodating and went out of their way to make sure we were comfortable and happy. The orange juice was fresh. And the food was good. I was happy to have hot coffee AND Hot milk.

4.5 stars. Excellent breakfast (additional 10 or 15 ). Everything was clean. Friendly staff. Easy checking/checkout Nothing super special, but excellent over all.

Great location, room was very clean, well stocked and maintained, and quiet. Breakfast in the bright and welcoming dining area was excellent, with more than enough variety to satisfy all tastes and hungers. The view from the room was lovely: we looked towards Notre Dame de la Garde. The staff were top-notch

What a great hotel! I've left a bunch of reviews after my first trip to France because I found the reviews of other users very helpful. It seems as though they are sometimes more accurate than hotel star ratings. This hotel for me was awesome! As a North American, the Mercure Marseille Centre Vieux Port Hotel was the closest to what I am used to back home.

Location wise, it was a 5 minute walk from the centre of the city with tons of restaurants and shops which seemed to comprise mostly of fellow tourists. There was a lot of local construction in the area but it wasn't noisy in the hotel.

I stayed in a classic room and my friends stayed in a superior room. The rooms were clean, reasonably large and didn't feel claustrophobic and more importantly, the bathrooms were modern, clean, and the toilet wasn't right up against a wall! They provided a large mini fridge, Nuxe shampoo / body wash and plenty of clean towels. The superior rooms were slightly bigger and had a Nespresso machine.

On the downside, the shower didn't have a curtain (which might be a european thing) so the floor got a little wet. There was no safe in the room either. Other than that, there was not much to nitpick about the rooms. The hotel itself seemed pretty new. The parking was a bit of a trek and difficult to find the first time. The "gym" a small room with a couple of non-functional pieces of equipment and there was no pool (google said there was on the amenities list) but overall, this was a great hotel that I would highly recommend! If I ever went to Marseille again, this hotel would be at the top of my list.

Exceptional for the location, good breakfast and friendly staff.
Cleaning, maintenance and state of the rooms to be improved !!! ABSOLUTELY !!!

Good surprise ..repas of good quality and hearty ... very nice service ...

Mercure Hotel Marseille is close to the harbor. The hotel chain is kind and friendly. The parking fee is 20 euros.

The staff does not do anything when you mention a problem, they respond with a: ok. Staff that stretches behind the bar. Very unprofessional My television did not look good and the wifi worked badly. When they told me, they did not give me any solution. The parking is far away and it is tremendously cumbersome. After paying at the hotel I put the ticket and asked for the system to pay again. The shop assistant did not understand English or Spanish and had to be helped by a friendly man to solve the problem. Not recommended although the room was quite good.

Why is it different from the photo room introduced on the web? If you protest the front desk, the room is said to be standard, and if it is not deluxe, there are no amenities, slippers and bathrobes! I have stayed at Mercure Ginza, but the service is completely different. Here we brought all the amenities, and for this fee were the worst 3 hotels in life.

I read for one-day seminars only. I do not know the rooms. But we are always well received and we eat every time and it has always been very good.

Considering the lack of space at home I take my guests to this beautiful hotel

NICE STAY
Hotel very welcoming and very clean.
The room is nicely decorated.
The bathroom is nice with its walk-in shower and rainshowir.
Breakfast very complete and very good.
Located ten minutes walk from the Old Port, what to ask for more?

The mattresses are too hard otherwise pleasant stay

The furniture is gorgeous and the reception is lovely
But there is a disturbing smell in the bathroom

Friendly and helpful staff, clean and spacious room, even a bit expensive parking 20 per day.

Very good hotel.personnel very pleasant. Good food.

Very good hotel. Room, meals and various offers are good qualities.

I like this Hotel for its cleanliness and its very welcoming staff

I only go to the Mercure hotel but there ... What a disappointment. The first night, the tissue dispenser was empty. I make the note at the reception the next day and the receptionist takes note. I returned late afternoon, the distributor was always empty! So, second claim! In addition, the cleanliness of the bathroom is more than doubtful, as evidenced by the picture I took, in close-up, the contour of the bath (room 415) ... And it's a 4-star hotel !!!! Who are we laughing at ???

Great, come for a training with my company, I come out fully satisfied!

Easy check in. Staff very friendly. Room was clean. Plenty of hot water. Breakfast buffet is very good. There are many places to eat within walking distance.