Kathy Labuz

Review of Blu S.p.a.

First the good - if you need a massage - have Alli...

First the good - if you need a massage - have Allisa do it. Awesome lady and great skills. If you need a facial - have Julia do it. Again - couldn't ask for better service. Now the bad - pedicures suck - they don't let your feet soak long enough and they don't buff your feet smooth. I've had multiple staff do pedicures and it's always the same. I expect that when I pay for a pedicure, my feet will be smooth and no, I don't have godzilla feet. Manicures - I've had a gel manicure twice. First time a woman did the service and did not paint down to the cuticles and the polish peeled off the next day. Second time, for my wedding, another staff member did it and again, did not paint down to the cuticles so it looked like the manicure was a week old and growing out. Before I stopped going there for pedicures, I brought a friend in for a "girls night" pedicure. They double booked so while I was receiving the pedicure, she was sitting there for 20 minutes with no one working on her. They didn't event tell her what happened until we asked what was up. There are certainly good staff on board and I think the spa used to be awesome but they now take their customers for granted and rush customers through their nail services. On a plus note, you can buy a glass of wine - maybe that's so you don't know that your nails weren't done right