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Alvaro Rodriguez

3 years ago

I just bought the membership at the Park Royal hot...

I just bought the membership at the Park Royal hotel in Huatulco 2 weeks ago, for work reasons I came to Puerto Vallarta and took advantage of coming to know the facilities and they did not allow me to enter or accredit with my contract number and identification, because we were not hosted or we had a reservation at the hotel. That they would only give me information of the facilities from a balcony where the pools are seen and in addition to the boy who took us to that place that is at the door of the hotel, a security person also came to watch us as if we were criminals. THAT IS NOT VALID. IT COSTS A LOT OF MONEY THE MEMBERSHIP WILL STOP THAT THEY TREAT YOU SO. It didn't take 2 minutes to tell us what the hotel has. How is it possible that you own something and you can't even see it. WE ARE VERY DISTURBED WITH THAT WAY TO PROCEED

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