R

Rahul Bengani

4 years ago

Be careful when they charge "Miscellaneous fees" -...

Be careful when they charge "Miscellaneous fees" - you probably wont use any of the services that are classified under that heading, but you will still be charged. Servers are a mixed bag. Some were good, others were pathetic. When it came to loading bags into the car or the doorman helping to open the doors (when your hands were full with bags) we were treated pretty much non-existential or invisible. Basic courtesy that we expect from Taj (or at least why we pay a premium for it!). Sent an email citing the charge, but havent received either an acknowledgement or a reply. Bottom line - if you expect great service, you will be disappointed. You are better off being at Hilton (significantly cheaper) or Hyatt (much much better service).

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