Amy Soukal-Walsh

Review of Anchor Bankside

If I could give 0 stars I would.

If I could give 0 stars I would.
Arrived for a booked table for breakfast and waited for over an hour before we were told they only had one member of staff in the kitchen. I totally understand that this is out of their control but we were not told for an hour.

We ordered coffees and were given empty cups to fill from a machine, which is understandable but the waiting staff were not busy so didnt understand why they couldn't do this.

When we were told about the lack of staff we were asked if we wanted to wait. We agreed to wait as the food was going to be given for free. We waited a further 30mins after being told food would be 20mins. Then we were told our order had been cancelled as they thought we wanted to go elsewhere. Again, this could have been an issue with communication but we were not asked "would you like us to cancel your order?" Or anything official like that. Table next to us sent back food as they said eggs were raw and inedible.

Once we realised our food had been cancelled we were told the one chef on shift had been busy prepping for Sunday lunch - but not preparing any food for customers in the pub?!

Overall a really dissappointing experience and I would urge you not to go here.