Zaahira Sharma

Review of Hilton Tucson El Conquistador ...

We booked 3 rooms for 3 nights for our family to c...

We booked 3 rooms for 3 nights for our family to celebrate our parents 50th wedding anniversary. From the moment we arrived to the day we left, we experienced phenomenal service! Jonathon Kimack was super friendly and helpful in every way possible! He even arranged for complimentary champagne and strawberries to be sent to our parents room for the special occasion. The next day we decided to do a morning desert walk organized by the hotel and the super nice lady who took us on the tour was extremely knowledgeable, we had a wonderful time with her. Finally, on the day we checked out, Venables Grenrock went above and beyond in helping us organize the billing for our 3 rooms. He was pleasant to talk to, cheerful, and he genuinely cared to make everything go as smooth as possible for us. I am so grateful we spent 3 days at this beautiful resort! From exceptional service at the pool by day, to the phenomenal service and food at the restaurant by night, our entire family had a fabulous time here.