Giang Quach

Review of Bob Rohrman Schaumburg Ford

For years I have taken my car to Ford in Chicago a...

For years I have taken my car to Ford in Chicago and the service has been deteriorate. There is always a 2-3 hours wait for just oil change. No one calls you back for the status of your repair. Even someone calls back they don t know what is going on and not sure when my car will be done. Getting tired of all that I found Ford in Schaumburg which is near my work. I was very impressed with the level service and feel that I am at the right location. My service advisor sounds genuine and sincere. He laid out clearly their findings and honestly recommend services that I should do to keep the longevity of car which is over 10 years old now. I feel very trustworthy in him and the location in general. I will continue to bring my car to this location instead of wasting my Saturday at the Ford in Chicago. I would recommend this location.