just like east coast toyota , horrible. I bough...

just like east coast toyota , horrible. I bought toyota for the service but I do not know what has happened to service. over the past 4 years the service at toyota has gone down hill.
i brought my tundra to prestige for a bunch of fluids to be changed ( before recommended milage) the price was ridiculous and they did not do all the work it was in for.
i asked them to grease the drive shaft. the stupid service writer said my truck and toyota do not have grease points. at that point i should have walk out but didn't and explained to the writer that there are and i expect them do be done. You guessed it , not done