I had the chance instead of the misfortune to deal...

I had the chance instead of the misfortune to deal with one of the Ames police force recently. Pam answered the call in a friendly personable way and gave me all the information I needed to pursue results for my problem in an expedited manor. From past experiences I find this to have been an almost enjoyable one. Were it not for the reason I called it would have been. I applaud these officers if even part of them are as efficient and courteous as the one I interacted with. Thank you for your time.