Kym Lees

Review of Gemtel Green Network

They left me with a huge final bill because my est...

They left me with a huge final bill because my estimates were really low for the year I was with them. I submitted meter readings but they were discarded because I gave them on the wrong date (apparently the day they email asking for a meter reading is the wrong day and according to customer service I should have known that). So if they had used my meter readings directly or at least used them as a guide for the estimates (what they are actually using for estimates I have no idea) then the cost would have been spread over a longer period.