After moving to Seattle 2 years ago, we quickly re...

After moving to Seattle 2 years ago, we quickly realized that we needed to trade in our 2 wheel drive SUV for a new all wheel drive ride. Honda of Seattle was the first dealership we stopped at to test drive the Pilot, and met Steve. He was very helpful, knowledgeable about the vehicle and was thorough with how Honda of Seattle works, how they make commission, how they appraise trade ins and financing. He was really great and we felt confident working with him. After test driving 4 other cars, narrowing down our choice and speaking with another dealership about another car, we went back to Honda of Seattle. What I really appreciated was that this all happened over the weekend and Steve texted me back everytime I had a random question for him, even when he wasn't working. When we wanted to look at the Pilot one more time, he put us in touch with CJ who was just as phenomenal. We had made the decision to purchase the car but had 2 young children with us that really needed to get home. No problem, they had appraised our trade in while we test drove the Pilot and had the offer ready to go when we got back. After we accepted, they had us out of there in an hour. There was no pressure to purchase things we didn't need and working with Sage in financing was just as easy. He went through everything thoroughly and made sure we got the best financing deal we could, while also not trying to upsell us anything else we wouldn't need. It was a seamless process with no pressure, we will be customers for life.