My previous stays were very nice and even on this ...

My previous stays were very nice and even on this trip is fine except for a couple issues. I would leave a Five star but just the thought of me drinking out of dirty glasses makes me unhappy. The cleaning person did not bring me replaced clean glasses... the reason I know is the residue from the vitamin water and the same long scratch on the side of the glass I used that day was wiped with a cloth and put back. What s the chances of the replacement glass having the same scratch? This is very dirty and I don t trust any of the glasses in these rooms. I spoke with the staff and the management never reached out to acknowledge they have done something to improve their cleaning staff.