T

Tiffany Mathis

4 years ago

Nasty unsanitary ..... My son was admitted to the ...

Nasty unsanitary ..... My son was admitted to the ICU last night but before we were taken to the PEDs we were placed in a dirty room with bloody needles blood on the counter near the phone ....the nurse asked me to call kaiser to notify them we were transported to harbor... I explained that the phone cord and the area needed to be cleaned due to the bloody tissue being right next to the phone...she told me in a very nasty tone that if I wanted the room cleaned my son would be in the hallway and would've been seen .... Because they just had a accident call before we arrived and they didn't have time to clean the room ..... I don't appreciate the conduct nor the conditions this hospital wants us to accept ... When I ask to speak to a supervisor none were called nor did they make any attempts to clean the room while we waited for over an hour .... I took several pictures of the filthy room too bad I can't post them ... Greedy hospitals trying to get all the emergency calls and are not prepared .... I'm a kaiser member and hope to god I'm never transported here again emergency room staff are were rude ....

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