Review of Sandals Royal Bahamian | My wife and I stayed for three nights in the Balmo...

3 years ago

My wife and I stayed for three nights in the Balmo...

My wife and I stayed for three nights in the Balmoral oceanview grandluxe - OB suite. We were picked up in the airport without any issues. Had to wait for about 15 minutes while we were waiting for another group. On arrival in the resort, Champagne and cold face cloth were served. The registration process took about 20 minutes and we were escorted to the room. Deep in my mind, I was worried about selecting this resort because of various negative reviews here. When we arrived in the room, my worry seemed real because of two issues. I could smell pee as soon as I entered and there was no alcohol (only soft drinks were in stock) in the room. Also, I informed the staff in advance that we were celebrating anniversary and that it would be nice to arrange something special in the room. Christina explained that the suite I booked does not have the option of alcohol in the room. She also apologized for lack of any decoration for the anniversary. After a few minutes delay, we were taken to another room in a higher floor which was perfect. Christina personally arranged beer in the room and by evening, the room was decorated nicely for our anniversary with a nice bottle of California Pinot Noir as well and chocolate covered strawberries. Gerard, the manager, personally took care of the entire situation and we appreciated this very much.

We enjoyed the different restaurants, option to go snorkeling twice a day and the fire place set up in the evenings. We were surprised one evening with a Rolls Royce ride to the Bahamar casino. Thanks Gerard. That was truly special. Naren was another person that took special care of us on the snorkeling trip by personally escorting us in the waters to see special areas under the water.

Of all the restaurants, we particularly enjoyed the Kimonos (need prior reservation) and Gordons. We did not eat at Baccarat. Schooners in the private island was a disappointment. Overall, we enjoyed our trip very much and we will be back.