Failure at the highest level otherwise I can not c...

Failure at the highest level otherwise I can not comment on this!
I have leasing in another company and there are no situations like in VW.
I have been struggling with them for a few months now, mistakes, cluttered accounting, lost transfers! On the hotline, by talking to five people, each person will receive a completely different answer. Just no words, if I could today I would end the contract that connects me with them.
If you have a choice, choose another leasing company, you will save yourself nerves and money. Debt collection department? Accounting? I will leave without comment.