Now they add a onetime pin, what is wrong with the...

Now they add a onetime pin, what is wrong with the secret question ? I do not want to give my cell number out anymore and what I am in a dead zone. Why can I not chose the security measures I want to use? Finally sometime from now after they have done everything to lock me out of my account, they will send me a message about how they have been hacked and my information has been stolen. They are not working the right problem!