Alex Tran

Review of The Good Guys

Had a delay in receiving my front loader for two w...

Had a delay in receiving my front loader for two weeks due to inventory order mismatch from warehouse to store. However had the honour of dealing with Donna who went above and beyond to have the item shipped for me within two weeks after picking up the discrepancy. Would recommend Donna for her knowledge, professionalism, service action to get the problem resolved and exemplary customer service. It's because of her that I'm giving Good Guys Essendon 5 stars.