Disturbing.

Disturbing.
I stay in hotels rather often on business... perhaps 4-5 nights per month and although I rarely run into an issue I can't think of a time when the hotel didn't make it right. (however I can't remember a time because I simply don't complain... until now) Two concerns. First the room was mediocre at best as far as presentation however the linen was dirty... the bed spread was dirty... and the bathroom linen just was gross. Not impressed. But the icing on the cake was when I had an issue with the parking and I was charge when I should be the hotel refuse to reimburse me. I asked "so how do you make it right? Because obviously this isn't right." The assistant manager response was that he could do nothing because parking was under a different revenue stream. ??? WTH? Different revenue stream? He said "Yes however because I was a Hilton Awards member he could offer me some points." I replied no thank you and left. I was obviously dealing with a company that only cares about the revenue. The hotel is dirty and unethical. There are many other hotels in the area... do what's right.