Went for a wedding and we all got stuck in the ele...

Went for a wedding and we all got stuck in the elevator on the way to the ceremony of five minutes. At the reception the main course was cold. The tent reception hall wasn't to impressive either, it was freezing cold and then after the heat was turned on was way too hot then again way too cold. And the final issue was that they forgot to give me a wake up call. I wouldn't recommend the Sagamore. Luxury hotel with low standards.